Can't answer the phone - divert all your calls to your voice mail. Callers can receive a personalised greeting and you can retrieve your messages by phone or via your e-mail.

If you cannot answer the phone your free Contact Box voice mail can take your calls. BT charge £59 per annum for their 'call minder' service. With Contact Box voice mail is free - and that's not taking into account all the other features - and you conveniently listen to your messages through your Contact Box e-mail. If you cannot get to your e-mail you can set your Contact Box up so you can listen to your messages by phone.

• Personalised greeting recorded by yourself.
• Receive unlimited messages (limit of 30 messages in total) if also stored on Contact Box system as well as being forwarded to e-mail - see (Change Box Settings)
• Retrieve your messages by phone or through your Contact Box e-mail
• Voice messages are sent to you as .vox files to your email account - which you can listen to via your PC. (.vox files require the Contact Box Media Player to be heard).

Your personal number is either a National Call Rate 0870 number or a 070 'K Rate' number (this is about equivalent to mobile phone rates).

PLEASE NOTE: "Follow Me" services and features are only available when you signup for a 070 number.

• - No set up cost
• - Don’t miss any calls
• - One number is all you need
• - No number changes

The 0870 number can be called by people wishing to contact you. When the number is dialed it enters a voice mail system that asks the caller to leave a message. This message is then sent on to your Contactbox email address as a .VOX file (you will need to download a free .VOX player from our web site to listen to the message). This same number can also have faxes sent to it, when someone faxes the number our system detects that a fax is being sent, converts the fax message to a picture file (in .TIFF format) and sends it to your email address.

The 070 number function the same as the 0870 number except that it provides you with a follow-me service. What you do is key in two numbers - lets say your home phone number and your mobile number. When follow me is enabled (it can be disabled or enabled from our web page) and someone rings your 070 number our system first tries to divert the call to your first number (you home number) if no-one answers it then tries the next number (your mobile number) and if no-one answers there, the system takes the caller into the voice mail system.

It is possible to have both an 070 and an 0870 number - if you require this then set up an account as normal and email support@contactbox.co.uk with your username and email address and ask for either an 070 or an 0870 number and we will promptly set this up.

You can have (with the 070 number) more than two numbers to follow me - if you require this - just email support@contactbox.co.uk with your username and email address with the list of numbers you wish your Personal Number to Follow to.

The charges for calling these numbers are as follows (please note that these prices may vary with your telecommunications company):

0870:
· Daytime 8 ppm
· Evenings 4.2 ppm
· Weekends 6 ppm

070:
· Daytime 37.5 ppm
· Evenings 25 ppm
· Weekends 12.5 ppm

If you require your messages to be sent to a non-Contactbox email account then we can provide this service through our Premium paid Contactbox services. The details of this are as follows:

Premium Contactbox offers you our Personal Number but you can have your messages forwarded to any email address. With our Premium 070 you can have your messages sent to any email address and you also get to use our full follow-me facilities. With the Premium 0870 you can receive voice or fax messages at any email address. The prices for Premium Contactbox are as follows:

• Premium 0870: £8.99 Setup + £8.99 per Month or a one off £199 payment for life.
• Premium 070: £4.99 Setup + £4.99 per Month or a one off £119 payment for life.

Thank you for your interest in Contactbox.

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