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Can't answer the phone - divert all your calls to your voice mail. Callers can receive a personalised greeting and you can retrieve your messages by phone or via your e-mail. If you cannot answer the phone your free Contact Box voice mail can take your calls. BT charge £59 per annum for their 'call minder' service. With Contact Box voice mail is free - and that's not taking into account all the other features - and you conveniently listen to your messages through your Contact Box e-mail. If you cannot get to your e-mail you can set your Contact Box up so you can listen to your messages by phone.
Your personal number is either a National Call Rate 0870 number or a 070 'K
Rate' number (this is about equivalent to mobile phone rates).
The 0870 number can be called by people wishing to contact you. When the number is dialed it enters a voice mail system that asks the caller to leave a message. This message is then sent on to your Contactbox email address as a .VOX file (you will need to download a free .VOX player from our web site to listen to the message). This same number can also have faxes sent to it, when someone faxes the number our system detects that a fax is being sent, converts the fax message to a picture file (in .TIFF format) and sends it to your email address. The 070 number function the same as the 0870 number except that it provides you with a follow-me service. What you do is key in two numbers - lets say your home phone number and your mobile number. When follow me is enabled (it can be disabled or enabled from our web page) and someone rings your 070 number our system first tries to divert the call to your first number (you home number) if no-one answers it then tries the next number (your mobile number) and if no-one answers there, the system takes the caller into the voice mail system. It is possible to have both an 070 and an 0870 number - if you require this then set up an account as normal and email support@contactbox.co.uk with your username and email address and ask for either an 070 or an 0870 number and we will promptly set this up. You can have (with the 070 number) more than two numbers to follow me - if you require this - just email support@contactbox.co.uk with your username and email address with the list of numbers you wish your Personal Number to Follow to. The charges for calling these numbers are as follows (please note that these prices may vary with your telecommunications company): 0870: 070: If you require your messages to be sent to a non-Contactbox email account then we can provide this service through our Premium paid Contactbox services. The details of this are as follows: Premium Contactbox offers you our Personal Number but you can have your messages forwarded to any email address. With our Premium 070 you can have your messages sent to any email address and you also get to use our full follow-me facilities. With the Premium 0870 you can receive voice or fax messages at any email address. The prices for Premium Contactbox are as follows:
Thank you for your interest in Contactbox.
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